All textual, graphical and other content appearing on this World Wide Web site ("Web Site") are the property of Barnett H-D. ("Harley-Davidson®"). Copyright 1997-2009 Barnett H-D., 8272 Gateway East (I-10), El Paso, Texas 79907 U.S.A. All Rights Reserved.

You may view, copy, print and use content contained on this Web Site solely for your own personal use and provided that: (1) the content available from this Web Site is used for informational and non-commercial purposes only; (2) no text, graphics or other content available from this Web Site is modified in any way; and (3) no graphics available from this Web Site are used, copied or distributed separate from accompanying text. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or other grant of right to use any patent, copyright, trademark or other intellectual property of Harley-Davidson® or any third party, except as expressly provided herein.

Should any user of this Web Site send any feedback or data, such as ideas, comments, suggestions or questions regarding any Barnett H-D product or service or the content of this Web Site, such information shall be deemed to be nonconfidential, and Barnett H-D shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, Barnett H-D shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such ideas, concepts, know-how or techniques.

VEHICLE AND ACCESSORY SPECIFICATIONS MAY VARY FROM COUNTRY TO COUNTRY DEPENDING ON LOCAL LAWS, AND SOME MODELS AND ACCESSORIES ARE NOT AVAILABLE IN CERTAIN COUNTRIES. PLEASE NOTE THAT MANY COUNTRIES PROHIBIT THE IMPORTATION, REGISTRATION AND/OR USE OF VEHICLES AND ACCESSORIES NOT BUILT TO THEIR COUNTRY'S SPECIFICATIONS.

Access to this Web Site is monitored. The requesting URLs, the machine originating the request, and the time of the request are logged for access statistics and security purposes. Use of this Web Site constitutes consent to such monitoring. This Web Site may be unavailable from time to time due to mechanical, telecommunication, software, hardware and third-party vendor failures. Barnett H-D cannot predict or control when such downtime may occur and cannot control the duration of such downtime.

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by Barnett H-D on this Web Site, but Barnett H-D is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site. Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided "AS IS." Barnett H-D makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements. BARNETT H-D SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THIS WEB SITE AND INFORMATION, GRAPHICS AND MATERIALS CONTAINED HEREIN.

IN NO EVENT WILL BARNETT H-D BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF BARNETT H-D HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Privacy Policy

This Privacy Policy details the collection, use, and disclosure of personal information that may be collected by Barnett Harley-Davidson when you visit our websites or call our sales associates.
Please take a moment to read and learn more about why we collect your personal information, when we will disclose personal information, how we protect your information and other valuable information.

Why we collect personal information

We collect your personal information to provide you with a superior customer service, while conveniently provide you access to our products and services. This also enables us to focus on categories of greatest interest to you and improve our overall service. Furthermore, we may collect your billing and shipping information for processing your orders. In the rare case that we conduct a transaction over the phone, we will promptly destroy any personal information given to us.

If you have enrolled in our newsletter please be aware that we will send you newsletters and or discounts/promotions specifically related to Barnett Harley-Davidson. Please remember to add our email address (This email address is being protected from spambots. You need JavaScript enabled to view it.) to your non-blocked list if you do not want it to be potentially filtered out as a SPAM e-mail. If at any time you wish to enroll or discontinue our newsletter, you can do so at any time by logging onto your account and making the necessary changes.

When we disclose personal information

At Barnett Harley-Davidson we go to great length to protecting your privacy. We will never sell, offer, loan, rent or give away any of the information that you provide to us. We all hate junk mail, so we are committed to not sending you any spam.

We will never reveal your personal information to any third part or entity. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How do we protect your information

Barnett Harley-Davidson is committed to providing our customers with the highest level of security to safeguard your personal information. We utilize state of the art technology for shopping and eCommerce security. All our sites use a Secure Sockets Layer (SSL) encryption where personal information is required. This encryption allows us to transmit information over the Internet with confidence.

We strongly suggest you take every precautionary measure to protect your personal date when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Cookies and other technologies

Please note that we may employ the use of Cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Information about your use of this website is collected using server access logs and a tracking cookie. We use cookies to help us remember and process the items in your shopping cart, understand and save your preference for future visits, keep track of advertisements and compile aggregated data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-part service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place your order over the telephone.

In some of our email to you, we use a “click-through URL”. When you click one of these URL’s, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

Our company-wide commitment to privacy

To ensure your personal information is secure, we communicate these guidelines to all Barnett Harley-Davidson employees and strictly enforce privacy safeguards within the company.

Barnett Harley-Davidson Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Please contact us to report any known or suspected privacy or security breaches or to submit privacy related questions or complaints about privacy.

Shipping Policy

Shipping Methods Available.
We ship all our orders via UPS, Fed Ex and USPS for international orders only. A valid street address is required for delivery. If you are a military personal and are experiencing issues validating your address during the shipping process, please contact us at 1-800-453-1513 to place your order over the phone. We cannot guarantee any delivery dates and time as this is determined by the shipping carrier, date, holidays, weekends, package size, delivery address location, weather, and unforeseen events. All shipping and delivery dates are estimated, but we try our best to provide you with the most accurate estimation possible.

The majority of our orders take two or three business days to be processed and shipped. From time to time we might need to contact other locations to fulfill your order. If you place an order for a backordered item, you will be notified as to when you can expect to receive it. This may unfortunately delay your order’s shipment. Orders may be processed during weekends and holidays, but will not be shipped until the next available business day. If your order contains items that are not in stock, our policy is to hold your order and ship everything together in one shipment. We will keep you informed if this is the case and will only ship partial orders if requested.

Overnight order must be place by phone.

To request overnight shipping, please contact us at 1-800-453-1513 before 1:00 PM MST. This will allow us to verify that we have all items in stock and will also allow us to verify all information twice. This will insure your order can be processed on time. Be advised that some items are not available for overnight delivery.

2-Day Delivery

All orders with a two day delivery, should be place before 1:00 PM MST to ensure order gets process that same day. 2-Day Delivery is based on business days, if you order on Friday, you will receive your order on Tuesday.

International orders

All international orders are shipped via USPS unless requested otherwise.

APO/FPO addresses, PO Boxes

If you have a APO/FPO or a PO Box address please contact us at 1-800-453-1513 to place your order via phone. This addresses are only available through USPS.

Tracking information

As soon as your order has been processed and shipped. You can log on to your account and view your shipping information. Most contain a tracking number along with a link in which you can track its process.

Delivery Signature Request (we strongly recommend you to request the following)

It is strongly advise to request that you “require a signature” if your destination doesn’t have a secure or at least well-hidden place for drop-off. If you request this option the carrier will deliver the package(s) only if someone at the delivery address signs for the package. If nobody is available (or willing) to sign, the package(s) will be held at the carrier center and another delivery attempt will be made. After a few tries, they’ll just send the package(s) back to us.

If you do not require a signature, the package(s) will be left at your doorstep. Once the carrier has delivered the package it is not longer the carriers nor our responsibility whether or not you received the item(s). If your package(s) was delivered but you didn’t receive it, we will be more than happy to sell you the item(s). In other words, we strongly encourage you to require a signature unless you are certain that your package(s) will be safe.

To order please give us a call at 1-800-736-8173 or emails us within 24 hr of placing your order to ensure delivery signature request is added to your order. Additional charges may apply.

Returns & Exchanges

It’s our goal to be sure you’re satisfied with your order.
If for any reason you are unsatisfied with item(s) received from Barnett Harley-Davidson we would be more than happy to refund or exchange any merchandise within 30 days from purchase date. Provided that the products are returned to us in their original condition and have not been worn or used in any way. If applicable please leave all merchandise tags attached. All returns after 30 days are up to a manager’s discretion. We may refuse a return, offer store credit or offer a refund minus a 15% administration charge. All sales are final and will not accept returns for all closeout sale merchandise, undergarments, sunglasses, goggles, watches, jewelry and helmets.

If you received a defected item(s) or an inaccurate order

Please contact our Customer Service department at 1-800-453-1513. Do not send any items prior to making any arrangements with our customer service department. If we determine that we have indeed made a mistake or have send you a defected item we will send you a pre-paid label so we can conduct an exchange for the item(s).

No C.O.D. will be accepted

Don’t send any item(s) C.O.D. as for they will be declined.

Payment Methods

US Currency
All pricing throughout our website are in US dollars.

We accept the following payment methods
American Express, Discover, MasterCard and Visa.

What is your Billing Address

The billing address is the address where your credit card statement is mailed. To prevent against credit card fraud we run a variety of security measures when placing an order through our website. One of these methods is to verify that your billing address match the statement address for the credit card in used. Errors in the billing address will cause our system to decline your transaction.

Adding an additional Billing Address to your credit card

Some credit card merchants allow you to have multiple billing addresses. If you have a second address and ship there often, we recommend you contact your card holder to add that address as a second address to the card. You may receive your bill at one address, but ship to a second address more often. This is when it comes in handy to add the address due to the fact that your transaction may be declined if the address provide does not match the credit card companies records. Please call the toll free phone number on the back of your card to see if this is applicable.

Sales Tax

Texas Sales Tax

All orders billed to a Texas address will be added an addition 8.25%. All others will not be charged a sales tax. Sales tax is not applied to the shipping portion of your order.

Merchandise Availability

All products purchased are subject to availability
If item(s) you order are unavailable we will notify you as soon as we process your order, if we have received a payment for the unavailable product(s), we will ask if you are prepared to wait until we restock the items or if you prefer a refund. In most cases we are able to acquire these items in a timely matter.

Product Information

We make every effort to display accurate information
We at Barnett Harley-Davidson go to great lengths to display the most accurate information about goods and services we offer. Please note that all pictures are for illustrative purposes only and actual items may differ. Please be advised that due to particular technical specifications and settings of your computer and its display could effect the accuracy of its display of colors of products offered throughout the site. This applies also to all written information including descriptions, pricing and availability. These can change without notice and may not be updated immediately.

Comments Policy

Your comments and opinions are always welcome at Barnettharley.com. We ask that when you post your comments or views that you refrain from using any offensive language. Our site will be regulated regularly and we will try our best to remove any abusive language or obnoxious statements. If you find anything that looks abusive, simply hit the “report abuse” button and we will take care of it.

We want to remind you that our blog and commentary pages are the public’s opinion and not ours. These views don’t reflect the views of Barnett H-D or our employees.

Indemnification

You agree to defend, indemnify and hold Barnett Harley-Davidson harmless from and against any and all claims, damages, cost and expenses, including attorneys’ fees, arising from or related to your use of our sites.

Copyright

All trade marks and logos displayed on the site are either registered or unregistered trade marks of their rightful owners. You may not use any trade marks without the written consent from their owners.

Last updated November 20, 2009.

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